I contacted Em at the Pinnacle Practice as I was desperately worried about a friend who was suffering from severe depression and health problems made worse by financial, emotional and practical issues such as unemployment, housing issues and a relationship breakup. Nothing seemed to help him and the problems had been with him for eight years – I was not sure what or who to turn to. But then he agreed to meet up with Em, as a one-off (having had negative experiences with most professionals before).
Em’s sensitive, highly perceptive, affirming approach combined with her professional experience and effective techniques for dealing with all types of psychological and personal issues have really done the trick. I can hardly believe the difference in my friend’s attitude and outlook on life.
Having seen my friend ‘stuck’ for so long, I can say that Em has done more to help in the last 12 months than anyone else could in the last 8 years. I expected some improvement, but I am amazed at the turn around – not only in his mental and physical health but also his practical circumstances, as Em has taken a truly rounded approach, providing advice, resources, and support to improve all areas of life – not treating him as a patient but as a person. I can whole-
heartedly recommend Em’s services and commend her and John’s dedication to improving all aspects of people’s lives through such excellent support techniques”.